Sarahkellys Flowerroom, Florist 1429 Bristol Rd S B31 2SU

Name: Abby Madanga
Rating: 5
Review: I had a great experience this afternoon with this Flower shop.I missed the cut off time for same day delivery and I think I may have sounded disappointed and Sarah picked it and asked the postcode and she said its not too far from her then she took an initiative executive decision to take the order and push her driver to do this late extra order.The phone was answered in a timely manner.Sarah sounded happy and cheerful which is now rare from other businesses when you call.She reassured me that she will do a lush bouquet and when I eventually saw the photos of how big the bouquet was ,I was gobsmacked. She went an extra mile just to make my mum happy for her birthday eventhough she was just doing her job.To Sarah I don’t think its just a job but it’s a vocation /calling.I will be buying more flowers from her because of her sincere, polite, caring and fantastic customer service. Hope this helps some one.To Sarah Thank You 😊
Date: 3 months ago